Terms and Conditions
Terms and Conditions
WARNING: These items are not toys. Activities involving motion and height create inherent risk of serious injury including paralysis or death. These products are intended for use by properly trained participants under qualified supervision, and the user of our products therefore assumes this risk. Always know your physical limitations and the limits of your equipment. Avoid landing on head or neck as serious injuries may result. Always check for proper mat positioning, equipment stability, and inspect hardware for wear and damage before and after each use. Do not use if signs of damage or excessive wear are present.
By making any purchase with World Ninja Sport, you agree to release, defend and hold harmless Ninja Sport, Inc., its agents, employees or affiliates, including any firm representing or distributing Ninja Sport products, against any claims, damages or liability arising from the use of its products, including but not limited to misuse, alteration, either intentionally or otherwise, that may incur during a normal training regimen.
Privacy Policy
At no point in time would we ever utilize our customer's personal information for any reason other than to process an order. We do not store payment information.
Customer Care
We love our customers! You allow us to do what we love and we thank you for that!
Please let us know how we're doing. As the Founder of World Ninja Sport, I'd like to personally know about your experience - feel free to reach out to me directly with any questions or concerns justin@worldninjasport.com
Thank you!
-Justin Conway
Shipping Policy
Shipping Times: Many of our products are made to order - please contact us for current lead times.
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Ninja Cubes - In Stock Ninja Cubes will ship in 7-10 days from the date of the order! Please contact us to confirm stock availability.
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Wood Ninja Rigs - Typically our made to order products including wood ninja courses are ready to ship in 4-6 weeks.
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Obstacles - Typically ship in 2-3 weeks.
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Mats - We have a variety of mat options on our site. Standard sizes that are in stock can ship in 7-10 days. Custom mat configurations typically ship in 12-14 weeks.
Shipping Damage: We use all of the major shipping companies in the US and freight companies for larger shipments. Occasionally, these companies may lose or damage a product. In order for us to submit a claim on your behalf, you must submit pictures and / or video of the damage and report any issues in a timely fashion. For freight shipments, you must report any damage or missing pieces with the delivery driver when you sign for the delivery, and report to us within 24 hours thereafter. For all other domestic shipping, you must submit damage reports within 24 hours of delivery.
Shipping Costs: Due the the size of our ninja courses, shipping for many items may need to be shipped by freight. To get you the best prices, we like to shop the freight cost for each order so please NOTE that we calculate the shipping cost separately. Feel free to call us for a quote or just checkout and we'll contact you about any additional shipping costs.